Steps To Your Order

1. Get your script and your PD

Contact your optometrist for a copy of your most recent prescription. If it has been more than 24 months since your last visit (or 12 months for contact lens prescriptions), book in to see your local optometrist and don’t forget to ask for a copy of your prescription.

If you’re purchasing glasses, you will also need to know your PD (pupil distance). This may be written on your prescription, but if not you can ask your Optometrist or Optical Dispenser to measure it for you. (Please note that as this is not considered to be part of a standard consult and your Optometrist or Optical Dispenser may choose to charge you to measure your PD). If this isn’t an option, you can also measure your PD yourself, or with a help of a friend.

Need help reading your prescription? Refer to our guide to help you enter your prescription details correctly.
If you’re purchasing frames with a non-prescription lens, simply choose “0” when asked to enter your prescription.

2. Pick your frames and lenses

All our frames and standard lenses are the same price and you have the choice of what extras you want. Choose a frame that suits your style and if you’re unsure about the fit, have a look at the frame measurements. When choosing lenses, decide if you need a thinner lens or anti-reflective coating. Please note that some prescriptions are out of range of a standard lens, and our website will default to the lens you need to support your prescription.


3. Pay and claim it back online

Take a moment to read over your order and double-check that your details have been entered correctly. When you’re happy to go ahead click on ‘Confirm order and proceed to checkout’.  We accept payments by Visa and Mastercard. Don’t forget that you receive free postage, so there won’t be any surprise costs at the end of your order.

Teachers Health Fund members can claim back their rebate online here. Members of other Australian health funds can send their receipt with the relevant claim forms to their fund to claim back the optical benefit.


Contact Us


1300 728 488

2018 © Teachers Federation Health Ltd ABN 86 097 030 414 trading as Teachers Health Fund